Strategic planning and performance management involve setting organizational goals, developing strategies to achieve them, and implementing processes to monitor and evaluate progress. This approach starts with analyzing the organization’s strengths, weaknesses, opportunities, and threats, then prioritizing key initiatives. Performance management tracks progress through KPIs and regular reviews, enabling data-driven adjustments to keep goals on course. Together, these practices drive growth, improve efficiency, and enhance overall effectiveness.
Business capability management involves identifying, defining, and managing an organization's core competencies that drive strategic objectives and support effective execution of business activities. It ensures alignment of resources and skills with the company’s goals, enhancing operational efficiency and adaptability.
Business process excellence is the ongoing effort to improve and optimize processes, aiming to boost operational efficiency, effectiveness, and customer satisfaction. This approach focuses on streamlining workflows, reducing waste, and enhancing service quality.